Shipping policy

Shipping Policy

At Birdie June Bandanas, every order is made with care and packed with love before making its way to you and your pup! 🐾

Processing Times

Please allow 3–5 business days for your order to be processed and prepared for shipment. During holidays, sales, or especially busy periods, processing times may be slightly longer.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping

Birdie June Bandanas currently ships within the United States.

Orders are shipped via the carrier and service selected at checkout. Shipping times are estimates provided by the carrier and are not guaranteed. Birdie June Bandanas is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses, or other circumstances outside of our control.

Tracking

Once your order has shipped, you’ll receive tracking information via email. Please allow up to 24–48 hours for tracking information to update after your package enters the carrier’s system.

If your tracking shows that your package has been delivered but you cannot locate it, please check around your home and with neighbors, and contact the shipping carrier directly. Birdie June Bandanas is not responsible for packages marked as delivered.

Incorrect Addresses

Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible. We’ll do our best to update the address before your order ships.

Once an order has shipped, we are unable to guarantee that the address can be changed. Additional shipping costs may apply if a package is returned to us due to an incorrect or incomplete address.

Lost or Damaged Packages

Birdie June Bandanas is not responsible for packages that are lost, stolen, or damaged after they have been accepted by the shipping carrier. If your package arrives damaged or appears to be lost in transit, please contact the carrier directly and use your tracking number to file a claim when applicable.

If your package is returned to us, please contact us so we can help determine the best next step.